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Lightening agents that tone down or reduce red and gold tones are:

  1. drab oil lighteners

  2. conditioning agents

  3. neutral oil lighteners

  4. gold oil lighteners

The correct answer is: drab oil lighteners

Lightening agents that tone down or reduce red and gold tones are considered "drab" oil lighteners because they are specifically formulated to neutralize and minimize warmer tones. Conditioning agents, while helpful for maintaining healthy hair, do not necessarily target specific tones. Neutral oil lighteners are not as effective in reducing warm tones as "drab" oil lighteners. Gold oil lighteners, on the other hand, would enhance and add more warmth to the hair rather than reducing it. "Drab" oil lighteners are the best choice when trying to tone down red and gold tones in the hair.